Six Secrets to Copilot Success in Customer Engagement

In this engaging, on-demand 1-hour webinar, you’ll discover how to harness the power of Copilot to drive commercial success and transform your business operations.

Thomas Manders, Founder + Managing Director of Coffee + Dunn, along with Rick McCutcheon, strategic advisor and 11-time Microsoft MVP, and Susana Ramos, Director of Marketing Services at Coffee + Dunn, break down the new AI-driven buyer journey, practical steps leading companies are taking to implement Copilot, and measurable outcomes you can achieve by adopting the right approach to generative AI.

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Coffee + Dunn Webinar - June 2025

Copilot Wizardry in Dynamics 365 Customer Insights

Watch on demand as Jessica Skinner and Tim Manders explore what AI means for users of Dynamics 365 Customer Insights. In this session, you'll get a firsthand look at Copilot features in both CI - Journeys and CI - Data, plus insights into how generative AI is...