Six Tips in 60 Seconds: Leveraging Forms in Real-time Journeys

Discover how to enhance your forms in Dynamics 365 Customer Insights – Journeys with this week’s #Sixin60 series, where we share key tips to streamline your form migration from Outbound.

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Office team discussing project plans in meeting room with laptops.

Customer Lifecycle Marketing Automation: Benefits, Tools & Strategies

Modern marketing is much more than just converting leads into buying customers. It's about long-lasting relationships, which require robust customer lifecycle marketing strategies to build. But what exactly do these strategies look like, and how can you use the...

Beyond the List: Elevating Your Audience Strategy in Dynamics 365 Customer Insights

The pressure to show marketing impact is greater than ever, but disconnected data, unclear metrics, and outdated dashboards full of vanity metrics still remain. So, what gives? You'll learn: What makes a strong audience The risks of poor audience definition When to...

Customer Data Platform Requirements – Complete Checklist

When researching and perusing through a daunting list of customer data platforms, you may be spoiled for choice. Each platform looks much like the next one. Perhaps you haven't mapped out your needs first, which would help you match them to specific features. Where...