Six Tips in 60 Seconds: Copilot Agents for Real-time Journeys

It’s no secret that AI tools are transforming the way we work. In this #Sixin60 video, explore how AI-driven Copilot features in Dynamics 365 Customer Insights – Journeys can streamline your workflow and elevate your marketing execution.

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Customer Lifecycle Marketing Automation: Benefits, Tools & Strategies

Modern marketing is much more than just converting leads into buying customers. It's about long-lasting relationships, which require robust customer lifecycle marketing strategies to build. But what exactly do these strategies look like, and how can you use the...

Beyond the List: Elevating Your Audience Strategy in Dynamics 365 Customer Insights

Thursday, October 30th | 9am, 12pm, 3pm EDT The pressure to show marketing impact is greater than ever, but disconnected data, unclear metrics, and outdated dashboards full of vanity metrics still remain. So, what gives? You'll learn: What makes a strong audience...

Customer Data Platform Requirements – Complete Checklist

When researching and perusing through a daunting list of customer data platforms, you may be spoiled for choice. Each platform looks much like the next one. Perhaps you haven't mapped out your needs first, which would help you match them to specific features. Where...