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Coffee + Dunn

Dynamics 365 Connected Experience Journey Demo

Dynamics 365 Connected Experience Journey Demo

Leveraging Dynamics 365 Customer Insights, Sales, and Customer Service, fictitious Contoso Coffee brings marketing, business development, and operations together to deliver an end-to-end connected experience for customers.

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Copilot 101: Dynamics 365 Customer Insights – Data

Copilot 101: Dynamics 365 Customer Insights – Data

Personalizing customer experiences isn’t just a nice-to-have; it’s the name of the game. To achieve this, you'll need to meet customers where they're at across all channels. Enter Dynamics 365 Customer Insights - Data (CI-Data), the customer data platform (CDP) that...

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Dynamics vs Hubspot for Marketers: Which Should You Choose?

Dynamics vs Hubspot for Marketers: Which Should You Choose?

When organizations compare the merits of different marketing automation platforms (MAP) it's important to consider a number of factors, and frankly, factors that are not specifically related to the software itself. For instance, it is important to understand what the...

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Six Tips in 60 Seconds: Event Communications

Six Tips in 60 Seconds: Event Communications

New #Sixin60 - extended edition! This week we break the rules with nearly 6 minutes full of top things to consider when it comes to event communications. Effective event communication is key to driving attendance, engagement, and overall success. Whether you're...

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