Level up your marketing skills with Dynamics 365 Customer Insights - Journeys! In just 25 minutes, you’ll discover 25 powerful tips on how to use the ever-growing set of features at your fingertips and become an omnichannel champion. In this on-demand webinar we'll...
Dynamics 365 Customer Insights – Journeys
Six Tips in 60 Seconds: Copilot Agents for Real-time Journeys
It’s no secret that AI tools are transforming the way we work. In this #Sixin60 video, explore how AI-driven Copilot agents in Customer Insights - Journeys can streamline your workflow and elevate your marketing execution.
Copilot 101: Dynamics 365 Customer Insights – Journeys
Whether you're a marketing leader strategizing the next big campaign or a marketer looking to accelerate your workflow, understanding the Copilot agents within Dynamics 365 Customer Insights – Journeys can help simplify (+ amplify) your marketing efforts from creation...
Six Tips in 60 Seconds: Tailor the customer experience with Journeys in Real-time Journeys
Architecting the right journey isn't just about sending messages to reach customers—it's about understanding them at every touchpoint, from the moment they enter the journey to the moment they reach the intended goal. This week's #Sixin60 gives a peek into tips +...
Feature: Dynamics 365 CI – Journeys Updates w/PartnerTalks
In this PartnerTalks session, Director of Marketing Services Susana Ramos sat down with Rick McCutcheon to share exciting updates to Dynamics 365 Customer Insights - Journeys, the importance of looking beyond technology for CE success, and where to find us at Summit NA.
Six Tips in 60 Seconds: Understanding Consent in Real-time Journeys
Consent is a critical focus in today’s marketing landscape. Watch our latest #Sixin60 video for quick tips on how consent is managed within Dynamics365 Customer Insights - Journeys.
Six Tips in 60 Seconds: Leveraging Forms in Real-time Journeys
Discover how to enhance your forms in Dynamics 365 Customer Insights - Journeys with this week's #Sixin60 series, where we share key tips to streamline your form migration from Outbound.
On-Demand: Six Secrets to Copilot Success in Customer Engagement
In this engaging on-demand webinar, you'll discover how to harness the power of Copilot to drive commercial success and transform your business operations. Thomas Manders, Founder + Managing Director of Coffee + Dunn, along with Rick McCutcheon, strategic advisor and...
The Power of Signature Moments Across the Customer Experience
We are operating at a time when customers have tremendous power. Today’s consumer is equipped with more access, knowledge, choice, and voice over the brands with which they interact. In addition, they are more informed, connected, and influential over the many crucial...
Six Tips in 60 Seconds: Mastering Emails in Real-time Journeys
Meet your new brainstorming partner: Copilot in Dynamics 365 Customer Insights - Journeys. In this week's #sixin60 series, we cover tips to leverage AI + other top features to make the most of your email design.