Privacy Policy

Home Privacy Policy

Your Privacy. Our Priority.

Your personal information is your own to control. At Coffee & Dunn, we respect that. This privacy notice discloses the privacy practices for Coffee-Dunn.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via web form, email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Automated processing of data

  • We automatically collect certain information to track visitor activity on our websites. We use this information to improve the content of our sites as well as to provide visitors with a more relevant overall experience with our organization and our site. This information may include information that identifies you as an individual or relates to an identifiable individual, including: name, title, company name, job function, expertise, postal address, telephone number, or email address.  We may also collect other information that does not reveal your specific identity or does not directly relate to an identifiable individual such as browser and device information, information collected through cookies, pixel tags, and other technologies, and demographic information. We never share this information or information you provide us with third parties except to the extent necessary to provide our Service and only to the extent described in the Terms of Service.
  • If you fill out a web form on our site, your information will be stored in our CRM system and some amount of your past browsing on our site may be available to us to determine your interests.  We may use this information to more effectively engage with you and improve our site.  However, if you use private browsing as described below, you may provide us your information without making your past browsing activity available to us. If you do not wish for us to have your personal information, please do not fill out any of the web forms on this site.
  • If you provide your email address and consent for email marketing, some information is collected about when/if the email was opened and what links were clicked.  This information is used to assess the engagement and success of an email campaign.
  • Clicking on a link in any of these emails may cause you to be personally identified on our site and may cause some part of your past browsing history on our site to be available to our personnel so we may more effectively engage with you and improve our site.  If you do not wish for this tracking to occur, you can unsubscribe from our mailings or use private browsing mode to avoid tracking.
  • Coffee + Dunn, Inc. never uses visitor identification techniques that involve sharing information you provide us with other sites or vice versa.  ClickDimensions never stores any information in your computer’s Flash local shared objects area (i.e., we never use what is known as ‘flash cookies’).

If you do not want this site to place a cookie on your browser and track your activity, you may leave the site or you may browse the site using privacy mode in your web browser. To learn how to use privacy mode, refer to the links below depending on the browser you use.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 800.664.9910.

This privacy notice discloses the privacy practices for (website address). This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. set up your marketing technology.  Sub-processors used to the provide the Service can be found on our .

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 800.664.9910 or via email at info@Coffee-Dunn.com.

Additional Things we don’t have:

International Transfer of Information Collected

  • Our customer account information and information collected via our website is stored and processed in the US
  • We rely on and have certified adherence to the EU-US and Swiss-US Privacy Shield as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States.

How Long We Retain Your Personal Information

  • We retain your personal information for as long as we need it to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. At the time we no longer need your personal information for any business or legal purpose, we will delete it.
  • We retain the personal information we process on behalf of our customers as long as we have an agreement with them to process that data, subject always to applicable legal requirements.

Children’s Personal Information

  • Our website is not intended for minors under the age of 13 and we do not knowingly or specifically collect information about minors under the age of 13.  If you believe that we have mistakenly or unintentionally collected such information, please notify us at security@clickdimensions.com so that we may delete the information from our servers.

Use of Customer Data

  • Customers of Services may electronically submit subscriber data or information to our services (“Subscriber Data”).
  • ClickDimensions has no direct relationship with our customers’ Subscribers, and our customers are responsible for making sure they have the appropriate permission for us to collect and process information about those individuals.
  • If you are a Subscriber and no longer want to be contacted by one of our customers, please unsubscribe directly from that customer’s email or contact the customer directly to update or delete your data.  Similarly, if you are a Subscriber seeking to correct, amend or delete inaccurate data, you should contact our customer (the ‘controller’ of your data).

Privacy Shield

  • ClickDimensions complies with the EU-U.S. Privacy Shield Framework and the Swiss – U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively.  ClickDimensions has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To view a description of how ClickDimensions complies with these Privacy Shield Principles, please visit http://clickdimensions.com/about/privacy-shield/.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.
  • You can learn more about the Privacy Shield Program at https://www.privacyshield.gov/.  ClickDimensions has further committed to refer unresolved Privacy Shield complaints to JAMS International, an alternative dispute resolution provider headquartered in London with additional locations in Amsterdam, Milan, New York and Rome. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit  https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim for more information and to file a complaint.

Changes to This Policy

  • ClickDimensions reserves the right, at any time, to modify or replace this Policy. The most recent version of this Policy is available at http://clickdimensions.com/about/privacy-policy/. Please check the Privacy Policy periodically for changes; however, we will also notify you via email or other direct electronic communication method of any changes that, in our sole discretion, materially impact your use of the Site or the ClickDimensions solution or the treatment of your Personal Information. Your use of the solution following the posting of any changes to this Policy constitutes acceptance of those changes.