Coffee + Cram | Demystifying Consent Management in Dynamics 365 Customer Insights – Journeys

Wednesday, September 17th | 9am PST / 12pm EST

Managing customer consent isn’t just a compliance requirement; it’s essential to building trust and delivering personalized experiences. In this Coffee + Cram, Tyler and Jessica will break down how consent management works within Dynamics 365 Customer Insights – Journeys, from capturing and storing preferences to ensuring they’re honored across your campaigns.

Discover best practices for setting up consent records, configuring preference centers, and aligning with privacy regulations, all while keeping your marketing efforts effective and customer-focused. Whether you’re new to consent management or looking to refine your approach, you’ll leave with practical strategies to safeguard data privacy and strengthen customer relationships.