Architecting the right journey isn't just about sending messages to reach customers—it's about understanding them at every touchpoint, from the moment they enter the journey to the moment they reach the intended goal. This week's #Sixin60 gives a peek into tips +...
Today’s students expect more than just academic instruction; they want experiences that resonate with their personal identities and aspirations. To achieve this, institutions must prioritize creating environments where students feel empowered to drive their own...
In this PartnerTalks session, Director of Marketing Services Susana Ramos sat down with Rick McCutcheon to share exciting updates to Dynamics 365 Customer Insights - Journeys, the importance of looking beyond technology for CE success, and where to find us at Summit NA.
Consent is a critical focus in today’s marketing landscape. Watch our latest #Sixin60 video for quick tips on how consent is managed within Dynamics365 Customer Insights - Journeys.
Discover how to enhance your forms in Dynamics 365 Customer Insights - Journeys with this week's #Sixin60 series, where we share key tips to streamline your form migration from Outbound.
Combining the best of Azure Synapse Analytics, Azure Data Factory, Power BI, and more, Microsoft Fabric provides a powerful and versatile data analytics platform that can help you unlock the full potential of your data. Learn more about the new(ish) kid on the...
We are operating at a time when customers have tremendous power. Today’s consumer is equipped with more access, knowledge, choice, and voice over the brands with which they interact. In addition, they are more informed, connected, and influential over the many crucial...
Meet your new brainstorming partner: Copilot in Dynamics 365 Customer Insights - Journeys. In this week's #sixin60 series, we cover tips to leverage AI + other top features to make the most of your email design.
Out with the old, in with the new! In our #Sixin60 series, we’ll serve up six things you should know about the Real-time work area of Dynamics 365 Customer Insights – Journeys in just 60 seconds. As of June 30, 2025, the Outbound marketing module is gradually being...
As of June 30, 2025, the Outbound marketing module is gradually being removed. To avoid interruptions, stop using Outbound marketing and transition to Real-time Journeys (RTJ). Bookmark this checklist for valuable insights and actionable steps to help migrate your...