Six Tips in 60 Seconds: Copilot in Customer Insights – Data

In this week’s #Sixin60 we’re maximizing Customer Insights – Data with Copilot. Our expert Tim Manders breaks it down with six quick tips to help you build better segments, improve predictions, and refine your data strategy.

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What Is Dynamics 365 Customer Engagement | How It Works

Managing customer relationships can feel overwhelming. You're juggling emails, tracking leads, handling service requests, and trying to keep everyone on your team in sync. Sound familiar? Dynamics 365 Customer Engagement solves this challenge by putting all your...

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Coffee + Dunn Webinar - June 2025

Copilot Wizardry in Dynamics 365 Customer Insights

Thursday, June 26, 2025 AI is all the rage, but what does that mean for users of Dynamics 365 Customer Insights? In this session, attendees will learn about Copilot features in both CI - Journeys (formerly Marketing) and CI - Data, along with what to expect as...

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Dynamics 365 Customer Insights – Journeys Explained

Picture this: You’re running a business and want to reach your customers right when they’re ready to engage, not a minute too soon or too late. That’s where Dynamics 365 Customer Insights - Journeys steps in. This helps you craft experiences that make your...

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Copilot, Customer Insights - Data, Data, Dynamics 365 Customer Insights, Knowledge Hub, Sixin60