When it comes to the type of data to use for marketing campaigns, most marketers know where to begin: demographic + firmographic insight. But in an age where consumers are inundated with countless marketing messages daily, the proof is in the (truly) personalized...
Disparate data, limited insights, struggling loyalty...these are just a few challenges marketers are up against today. Watch this engaging webinar as Thomas Manders, Managing Director of Coffee + Dunn, and Ayushman Jain, Sr. Director of Product Management + Generative...
A leading Virginia-based insurance company leveraged Dynamics 365 as they sought to manage their investor relations events in a system that could tie into their customer relationship management database. Challenge Disparate systems across event management platforms,...
Coffee + Dunn discusses the journey of Dynamics 365 Marketing to Customer Insights Journeys with Rick McCutcheon of PartnerTalks.
Dynamics 365 Marketing is now Dynamics 365 Customer Insights - Journeys. Learn more here.Senior Solution Consultant Tyler McClain explains on the Microsoft Dynamics 365 Blog how using natural language in Query Assist, part of AI-powered Copilot within Dynamics 365...
Real-time marketing offers a modern approach to consent management in Dynamics 365 Marketing. Learn about key differences + benefits vs. outbound.
It’s no secret that the most innovative features today for emails in Dynamics 365 Marketing are found in Real-time Marketing, but are they better than what you’ll find in Outbound? We break down a few key differences (along with some tradeoffs) between the two designers.
Dynamics 365 users know it’s no secret that Real-time Marketing is where you can find the latest and greatest features Dynamics 365 Marketing has to offer. Ready to join the cool kids and make the switch? Start with these FAQs we’ve heard from clients just like you.
This Customer Service Journey demo shows how the Dynamics 365 Customer Service application can create streamlined and automated service communications with contacts and manage the service cases within the system.