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Dynamics 365 Customer Insights
What Is Dynamics 365 Customer Engagement | How It Works

What Is Dynamics 365 Customer Engagement | How It Works

Managing customer relationships can feel overwhelming. You're juggling emails, tracking leads, handling service requests, and trying to keep everyone on your team in sync. Sound familiar? Dynamics 365 Customer Engagement solves this challenge by putting all your...

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Copilot Wizardry in Dynamics 365 Customer Insights

Copilot Wizardry in Dynamics 365 Customer Insights

Thursday, June 26, 2025 AI is all the rage, but what does that mean for users of Dynamics 365 Customer Insights? In this session, attendees will learn about Copilot features in both CI - Journeys (formerly Marketing) and CI - Data, along with what to expect as...

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Dynamics 365 Customer Insights – Journeys Explained

Dynamics 365 Customer Insights – Journeys Explained

Picture this: You’re running a business and want to reach your customers right when they’re ready to engage, not a minute too soon or too late. That’s where Dynamics 365 Customer Insights - Journeys steps in. This helps you craft experiences that make your customers...

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Six Secrets to Copilot Success in Customer Engagement

Six Secrets to Copilot Success in Customer Engagement

In this engaging, on-demand 1-hour webinar, you'll discover how to harness the power of Copilot to drive commercial success and transform your business operations. Thomas Manders, Founder + Managing Director of Coffee + Dunn, along with Rick McCutcheon, strategic...

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5 Ways Institutions Drive Student Success with Technology

5 Ways Institutions Drive Student Success with Technology

Today’s students expect more than just academic instruction; they want experiences that resonate with their personal identities and aspirations. To achieve this, institutions must prioritize creating environments where students feel empowered to drive their own...

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The 5W’s of Microsoft Fabric

The 5W’s of Microsoft Fabric

Combining the best of Azure Synapse Analytics, Azure Data Factory, Power BI, and more, Microsoft Fabric provides a powerful and versatile data analytics platform that can help you unlock the full potential of your data. Learn more about the new(ish) kid on the...

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