CDP 101: The Lowdown on Customer Data Platforms

Tuesday, July 29, 2025

CRM, social, e-commerce, email…your customer data lives everywhere. So, how can you make the most of that engagement? Join us as we enter the world of customer data platforms (CDPs) and discuss how they can transform your customer engagement strategies.

In this session, you’ll learn:

    • What is a CDP?
    • How is it different from a CRM or DMP?
    • What are the key benefits of a CDP?
    • What should I look for in the right CDP?

We’ll also walk through key features of Microsoft’s CDP, Dynamics 365 Customer Insights – Data. Register now!

Tuesday, July 29, 2025 @ 09:00 AM CDT | REGISTER
Tuesday, July 29, 2025 @ 12:00 PM CDT | REGISTER
Tuesday, July 29, 2025 @ 03:00 PM CDT | REGISTER

Your Presenters

Tim Manders

Tim Manders

Senior Data Analyst

Coffee + Dunn

David Vargas

David Vargas

Senior Solution Architect

Coffee + Dunn

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