Orchestrating the Perfect Event in Dynamics 365 CI – Journeys

A beginner-friendly, practical session designed to help you master the full event lifecycle using Dynamics 365 Customer Insights – Journeys. Whether you’re hosting a small workshop or a large-scale conference, this session will equip you with the knowledge and tools needed to build seamless, data-driven event experiences from start to finish.

What you’ll learn:

- Learn how to structure your event for success by building event records, organizing sessions, and managing speaker profiles that enhance attendee experience.
- See how to configure registration forms and automate communications using Journeys—from confirmation emails to reminder sequences and post-event engagement.
- Discover how the Event Check-in Pro app streamlines on-site attendee management with quick, efficient check-in and real-time attendance insights.
- Understand how to sync event engagement data back to Sales, empowering your team with attendee insights that drive better, smarter follow‑up after the event.

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