Events
Explore upcoming and on-demand events focused on Dynamics 365 Customer Engagement to help you learn, connect, and maximize your CRM experience.
Upcoming Events
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Previously Recorded
Orchestrating the Perfect Event in Dynamics 365 CI – Journeys
A beginner-friendly, practical session designed to help you master the full event lifecycle using Dynamics 365 Customer Insights – Journeys. Whether you’re hosting a small workshop or a large-scale conference, this session will equip you with the knowledge and...
So You Wanna Build a Bot?
Ready to take AI to the next level? Watch this in-depth session on how to build your first Agent, a game-changing feature that brings automation and intelligence directly into your web solutions. In this session, you’ll learn: How to Build an Agent: Step-by-step...
Coffee + Cram: The Marketing Reality Check – Turning Data Into Measurable Revenue Impact
CMOs are under constant pressure to justify spend, align teams, and show real revenue impact. So why are most organizations are still operating with disconnected data, conflicting dashboards, and metrics that don’t stand up in the boardroom? This executive-level...
The Marketer’s Guide to Meaningful Measurement
Marketers, it's time to elevate your reporting and confidently communicate results that matter. In this session, we'll cut through the noise of disconnected data and vanity metrics with a practical framework for modern marketing measurement. You’ll learn how to:...
