Six Tips in 60 Seconds: Mastering Emails in Real-time Journeys

Meet your new brainstorming partner: Copilot in Dynamics 365 Customer Insights – Journeys. In this week’s #sixin60 series, we cover tips to leverage AI + other top features to make the most of your email design.

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Office team discussing project plans in meeting room with laptops.

Customer Lifecycle Marketing Automation: Benefits, Tools & Strategies

Modern marketing is much more than just converting leads into buying customers. It's about long-lasting relationships, which require robust customer lifecycle marketing strategies to build. But what exactly do these strategies look like, and how can you use the...

Beyond the List: Elevating Your Audience Strategy in Dynamics 365 Customer Insights

Big list = better marketing, right? Not quite. In this session, we'll discuss how to build smarter, more dynamic audiences with Microsoft Dynamics 365 Customer Insights – Journeys. You'll learn: What makes a strong audience The risks of poor audience definition...

Customer Data Platform Requirements – Complete Checklist

When researching and perusing through a daunting list of customer data platforms, you may be spoiled for choice. Each platform looks much like the next one. Perhaps you haven't mapped out your needs first, which would help you match them to specific features. Where...