Dynamics 365 Marketing is now Dynamics 365 Customer Insights – Journeys. Learn more here.
Senior Solution Consultant Tyler McClain explains on the Microsoft Dynamics 365 Blog how using natural language in Query Assist, part of AI-powered Copilot within Dynamics 365 Marketing, can empower marketers to target the right audience with ease. Read the full blog here.
If you’re like most mid-market revenue teams, you often add more tools, hire more reps, and launch more campaigns, yet pipeline velocity barely increases. Your sales, marketing, and customer engagement teams also work hard in parallel, but rarely in sync, so growth...
In part one, we broke down the core differences between Copilot and AI agents in Dynamics 365: Copilot assists you in the flow of work, while agents act on your behalf to execute outcomes. Now it's time to get practical, with real-world use cases for sales and...
Here's a quick test. Ask your head of sales and your head of marketing to describe your go-to-market strategy in one sentence each. If you get 2 different answers, you don't have a strategy. You have a slide deck. A lot of B2B companies struggle to execute their...
